The smarter way to
manage care —
everywhere you work.

GPS-verified visits, real-time alerts, medication tracking, incident reporting and staff management — all in one secure platform.

📍
GPS clock-in at every visit — location verified automatically
🔔
Instant alerts for incidents, understaffing and expiring documents
🤖
AI assistant available 24/7 for staff queries and guidance
🏫
School run management — drop-off and pick-up tracking
Welcome to Hocare
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Admin Login
Hocare administration panel
🔒 Restricted access — authorised administrators only
← Back to staff login
🔐 Hocare — Admin Panel
beckybee4christ@gmail.com
User Management
Review and approve pending staff registrations
Pending Approvals 2 pending
Sarah Roberts
sarah.roberts@email.com · Care Worker
Registered 5 minutes ago · Email verified ✓
James Mitchell
james.mitchell@email.com · Nurse RGN
Registered 12 minutes ago · Email verified ✓
Approved Users4 active
NameRoleEmailStatusJoined
LMLinda MorrisonRegistered Managerlinda@safecareservices.co.ukActiveJan 2024
APAmara PatelCare Workeramara@safecareservices.co.ukActiveMar 2024
BOBen OkaforSenior Carerben@safecareservices.co.ukActiveFeb 2024
LTLucy ThompsonCoordinatorlucy@safecareservices.co.ukActiveJan 2024
Dashboard
👥
Active Clients
34
28 home visits · 6 school runs
↑ 3 this month
📍
On Visit Now
11
GPS verified · 3 en route
Live tracking on
📄
Doc Expiry Alerts
4
2 critical · 2 warning
Action needed
⚠️
Open Incidents
2
1 high · 1 medium
Requires review
Today's Live Visits
Live
StaffClientServiceTimeStatusLocation
SRSarah R.Mr. John DaviesMorning Care08:00–09:30On Visit📍 Verified
JMJames M.Mrs. Mary O'BrienMedication08:30–09:00On Visit📍 Verified
APAmara P.School Run ×3Drop-off07:45–08:45Complete📍 Logged
BOBen O.Mr. Robert SinghPersonal Care09:00–10:00En Route🔄 Travelling
LTLucy T.Mrs. Ethel WilliamsEvening Care17:00–18:30Upcoming—
Today's Activity
📍
Sarah R. clocked in — Mr. Davies
GPS: 14 Elm St, London N1 · Visit started
08:02
🏫
School run complete — 3 children
Amara P. · All children delivered safely
08:48
⚠️
Incident reported — Ward B
INC-1042 · Fall · James Mitchell
09:14
📄
Document expiry alert sent
Ben Okafor DBS expires 28 Mar — renewal reminder sent
07:00
Staff On Duty
11 active
SRSarah RobertsOn Visit
JMJames MitchellOn Visit
APAmara PatelClocked Out
BOBen OkaforEn Route
DKDaniel KimAbsent
Document Alerts
Ben Okafor — DBS
Expires 28 Mar · 15 days
Sarah Roberts — Right to Work
Expires 31 Mar · 18 days
Amara Patel — First Aid
Expires 15 Apr · 33 days
Today's School Runs
🏫 Drop-off — 3 children
07:45 · Amara Patel · Complete
🏫 Pick-up — 3 children
15:15 · Ben Okafor · Scheduled
GPS Clock-In / Clock-Out
Location is captured and logged automatically when you start or end a visit
Live Visit Map — All Active Staff
Live
📍
Sarah R. · Mr. Davies
📍
James M. · Mrs. O'Brien
🔄
Ben O. · En Route
Live GPS Map
Connect Google Maps API for full navigation
📍
Ready to start visit
Your location will appear here
Select Visit
Today's GPS Visit Log
StaffClientClock-In TimeClock-In LocationClock-Out TimeDurationStatus
SRSarah RobertsMr. John Davies08:02📍 14 Elm St, N1 2AB09:2886 minComplete
APAmara PatelSchool Run ×307:44📍 23 Park Rd, E5 9PQ08:4965 minComplete
JMJames MitchellMrs. Mary O'Brien08:31📍 8 Rose Ave, N4 3TL—ActiveOn Visit
BOBen OkaforMr. Robert Singh————En Route
Clients
34 active clients
NameAddressServiceCare WorkerVisits/WeekNext VisitStatus
JDJohn Davies14 Elm St, N1 2ABPersonal CareSarah Roberts7Today 08:00Active
MOMary O'Brien8 Rose Ave, N4 3TLMedication + CareJames Mitchell14Today 08:30Active
RSRobert Singh22 Oak Rd, E8 2PLPersonal CareBen Okafor7Today 09:00Active
EWEthel Williams5 Cedar Close, N5 1RTCompanionshipLucy Thompson5Today 17:00Active
FBFrank Brown19 Maple Dr, N7 8QJMorning CareSarah Roberts7Tomorrow 07:30Active
Care Plans
Person-centred plans for all clients
ClientCare NeedsLast UpdatedNext ReviewStatus
JDJohn DaviesDiabetes, mobility, continence10 Mar 2026TodayReview Due
MOMary O'BrienDementia, nutrition, personal care28 Feb 2026OverdueOverdue
RSRobert SinghMobility, wound care, pain management13 Mar 202615 Mar 2026Current
eMAR — Electronic Medication Records
13 March 2026
⚠️ 2 doses unconfirmed from this morning's round. Please review and contact GP if required.
Mr. John Davies — Morning Round
Confirmed 08:45
Metformin 500mg
Oral · With food
✓ Given
Lansoprazole 15mg
Oral · Before food
✗ Refused
Mrs. Mary O'Brien — Morning Round
1 Unconfirmed
Donepezil 10mg
Oral · Evening
✓ Given
Quetiapine 25mg
Oral · Night
⏳ Pending
School Runs
Drop-off and pick-up management · 6 children registered
ℹ️ Today: 3 children picked up this morning. Pick-up run at 15:15 — assigned to Ben Okafor.
🧒 Emily Thompson
St Mary's Primary School · Year 3
Active
Drop-off08:45
Pick-up15:15
Parent/GuardianMrs. K. Thompson
Emergency Contact07700 123456
Authorised CollectorsMum, Dad, Gran
Today's DriverAmara Patel / Ben Okafor
No allergiesGlasses
🧒 Marcus Johnson
Oakfield Academy · Year 5
Active
Drop-off08:30
Pick-up15:30
Parent/GuardianMr. D. Johnson
Emergency Contact07700 654321
Authorised CollectorsDad, Auntie Bev
Today's DriverAmara Patel / Ben Okafor
Nut allergyEpiPen in bag
🧒 Layla Hassan
St Mary's Primary School · Year 2
Active
Drop-off08:45
Pick-up15:15
Parent/GuardianMrs. F. Hassan
Emergency Contact07700 987654
Authorised CollectorsMum, Dad
Today's DriverAmara Patel / Ben Okafor
No known allergies
Today's School Run Log
ChildSchoolRun TypeDriverTimeGPSStatus
Emily ThompsonSt Mary's PrimaryDrop-offAmara Patel08:44📍 VerifiedComplete
Marcus JohnsonOakfield AcademyDrop-offAmara Patel08:32📍 VerifiedComplete
Layla HassanSt Mary's PrimaryDrop-offAmara Patel08:44📍 VerifiedComplete
Emily ThompsonSt Mary's PrimaryPick-upBen Okafor15:15—Scheduled
Marcus JohnsonOakfield AcademyPick-upBen Okafor15:30—Scheduled
Layla HassanSt Mary's PrimaryPick-upBen Okafor15:15—Scheduled
Rota & Shifts — Week 11
10–16 March 2026 · 16 staff
StaffMon 10Tue 11Wed 12Thu 13Fri 14Sat 15Sun 16
Sarah Roberts
Sr. Carer
☀️ E 7-3
☀️ E 7-3
OFF
☀️ E 7-3
☀️ E 7-3
OFF
OFF
James Mitchell
Nurse RGN
🌗 L 3-11
🌗 L 3-11
🌗 L 3-11
OFF
OFF
🌗 L 3-11
🌗 L 3-11
Amara Patel
Care Worker
☀️ E 7-3
🏖 AL
🏖 AL
☀️ E 7-3
☀️ E 7-3
OFF
OFF
Ben Okafor
Sr. Carer
OFF
OFF
☀️ E 7-3
☀️ E 7-3
🌗 L 3-11
🌗 L 3-11
🌑 N 11-7
Staff Records
24 active staff
NameRolePhoneContractDBS ExpiryStatus
SRSarah RobertsSenior Carer07700 10000137.5h31 Mar 2026Active
JMJames MitchellNurse RGN07700 10000237.5h12 Aug 2027Active
APAmara PatelCare Worker07700 10000330h5 Nov 2026On Leave
BOBen OkaforSenior Carer07700 10000430h28 Mar 2026Active
DKDaniel KimCare Worker07700 10000537.5h14 May 2027Absent
Staff Documents & Expiry Alerts
Automated alerts at 90, 60, 30 and 7 days before expiry
⚠️ 2 documents expire within 30 days — immediate action required. Renewal reminders sent by email and SMS.
⚠️ 2 documents expire within 60 days — plan renewals now.
Critical — Expires within 30 days
🪪
DBS Enhanced Certificate
Ben Okafor · Senior Carer
Expires 28 Mar 2026
15 days remaining
📋
Right to Work — BRP Card
Sarah Roberts · Senior Carer
Expires 31 Mar 2026
18 days remaining
Warning — Expires within 60 days
🩺
First Aid Certificate
Amara Patel · Care Worker
Expires 15 Apr 2026
33 days remaining
🚗
Car Insurance Certificate
Lucy Thompson · Coordinator
Expires 1 May 2026
49 days remaining
All Clear — Valid Documents
🪪
DBS Enhanced Certificate
James Mitchell · Nurse RGN
Valid until 12 Aug 2027
517 days remaining
✓ Valid
📜
NMC PIN Registration
James Mitchell · Nurse RGN
Valid until Mar 2028
NMC registered
✓ Valid
📘
Mandatory Training — Moving & Handling
Ben Okafor · Senior Carer
Valid until Sep 2026
6 months remaining
✓ Valid
Absence Management
Record and track staff absences
🏥
Absent Today
2
Daniel Kim · Fatima Daud
📅
Absences This Month
7
4 sickness · 3 other
📊
Bradford Factor — Avg
24
2 staff flagged for review
StaffDateReasonDurationReturn DateBradford ScoreStatus
DKDaniel Kim13 Mar 2026Sickness — Flu1 day+Unknown
81
Absent
FDFatima Daud13 Mar 2026Emergency — Family1 day14 Mar
12
Absent
APAmara Patel11–12 Mar 2026Annual Leave2 days13 Mar
4
On Leave
BOBen Okafor2 Mar 2026Medical AppointmentHalf daySame day PM
4
Returned
Staff Resignation
Submit a resignation — acknowledgement letter auto-generated
Resignation Form
📄 Auto-Generated Letter Preview
Sent to HR automatically
Fill in the form on the left and click "Preview Letter" to see your auto-generated resignation acknowledgement letter here. The letter will be sent automatically to: • You (the staff member) • HR: beckybee4christ@gmail.com
Recent Resignations
NameRoleReasonLast Day
Emily HarrisCare WorkerNew job28 Feb 2026
Tom BradleySr. CarerRelocation15 Jan 2026
Incidents
2 open · 14 this month
RefTypeClientReported ByDate/TimeSeverityStatus
INC-1042FallMary O'BrienJames MitchellToday 09:14MediumOpen
INC-1041Medication ErrorDorothy ParkerAmara Patel12 Mar 16:30HighOpen
INC-1040BehaviourRobert SinghBen Okafor11 Mar 11:45LowResolved
Quality Score & CQC Compliance
Live score computed from your operational data — updates automatically
CQC 5 Key Questions — Live Score
Updated just now
Overall Quality Score
3.2
out of 4.0 — in line with CQC scoring
Predicted: Good
📊 Computed from:
• Care plan currency (3 reviews overdue)
• Medication accuracy (1 unconfirmed dose)
• Incident closure rate (2 open)
• Document compliance (2 critical expiries)
⚠️ Calculating risk factors...
What's Driving Your Score Down
CQC Evidence — Auto-Tagged
34 Quality Statements
Quality StatementEvidence SourceStatus
S1 — Learning culture12 incidents logged with root causeEvidenced
S3 — Safe systems, pathwayseMAR + GPS visit recordsEvidenced
S5 — Safeguarding2 safeguarding cases trackedPartial — 1 overdue action
S6 — Care provision, planningCare plans — 3 overdueGap — needs review
S9 — Person-centred careAI-flagged risk trends + care notesEvidenced
Policies & Procedures
PolicyVersionReview DateStatus
Medicines Managementv4.230 Mar 2026Review Soon
Safeguarding Adultsv3.115 Jun 2026Current
Infection Controlv5.01 Sep 2026Current
Health & Safetyv2.420 Mar 2026In Revision
Safeguarding
Confidential — Manager access only
🔒 All safeguarding records are confidential and stored in compliance with the Care Act 2014 and GDPR.
RefCategoryDate RaisedStatusNext Action
SG-2026-003Neglect concern5 Mar 2026ActiveStrategy meeting 18 Mar
SG-2026-001Financial abuse15 Jan 2026Under InvestigationPolice referral made
Live Alerts
6 unread alerts
⚠️ Ben Okafor — DBS expires in 15 days (28 Mar). Renewal required immediately or staff member cannot work.
📄 Sarah Roberts — Right to Work expires 31 Mar. BRP renewal must be initiated now.
⚠️ Incident INC-1042 open: Mary O'Brien fall reported at 09:14. Manager review required.
💊 Medication alert: Quetiapine 25mg not yet confirmed for Mrs. O'Brien this morning.
📋 Care plan review overdue — Mrs. Mary O'Brien. Last reviewed 28 Feb 2026.
🏫 School pick-up at 15:15: Emily Thompson, Marcus Johnson, Layla Hassan — Ben Okafor assigned.
Executive Insights
Quality, finance and workforce data cross-correlated in one view — board-ready
📊
Quality Score Trend
3.2
↑ 0.3 vs last month
Improving
💰
Revenue (MTD)
£58.4k
Forecast EOM: £186k
↑ 4.2% vs last month
⏱️
Visit Punctuality
91%
On-time GPS-verified visits
↑ 9pts vs 2 weeks ago
👥
Staff Retention
88%
Rolling 12-month
↓ 2pts — 2 resignations this Q
📌 Correlation detected: Weeks with visit punctuality below 85% show a 0.4-point drop in average Quality Score the following week. Punctuality is currently 91% — trending favourably.
Quality Score — 8 Week Trend
Predicted: Good
Wk1Wk2Wk3Wk4Wk5Wk6Wk7Wk8 (now)
Revenue vs Staffing Cost
Revenue (forecast EOM)£186,000
Staffing cost (43% of revenue)£79,700
Agency/overtime spend£11,300
📌 Agency spend up 18% this month — correlates with the 2 recent resignations. Consider retention plan for at-risk roles.
Client Growth
34
Active clients
↑ 3 net new this month
4 enquiries in pipeline
Risk Register
Open incidents2
Safeguarding cases2
Docs expiring <30 days2
Care plans overdue1
Board Recommendation
AI-generated from this month's data: Prioritise closing the 2 open high/medium incidents and the overdue care plan review — these are the fastest path to lifting Quality Score from 3.2 to an estimated 3.5+ (Outstanding band) within 2–3 weeks.
Reports & Analytics
Export and schedule automated reports
📊
Daily Operations
Visits, GPS logs, incidents, medication
Auto 20:00 daily
📍
GPS Visit Report
Clock-ins, locations, durations, compliance
Weekly
👥
Staff & Rota
Hours, absences, document expiry
Weekly
🏫
School Runs
Drop-offs, pick-ups, GPS, children
On demand
✅
CQC Evidence
Compliance, audits, actions, policies
On demand
⚠️
Incidents
All incidents, root cause, resolution
Monthly
🤖 Hocare AI
Care note summarisation, risk trend detection, and staff Q&A — for Hocare
Chat with Hocare AI
What are my working hours? How do I report an incident? What is the safeguarding policy? How do I clock in to a visit?
HC
👋 Hello! I'm the Hocare AI Assistant. Ask me about your role, policies, procedures or platform updates.
📢 Latest Updates
NEW — GPS Clock-In Live
All staff must now use GPS clock-in. Location is verified against client address.
NEW — AI Care Note Summariser
Record your visit notes and let AI draft a structured summary for review.
Quick Links
Settings
Hocare platform configuration
Organisation Details
Integrations
📊
Airtable
Data sync
Connected
⚙️
n8n Automation
8 workflows active
Live
📱
Twilio SMS
Alerts enabled
Connected
💬
Microsoft Teams
Channel alerts
Connected